End-User Training (EUT) is a critical yet often overlooked component of OCM strategy. Even implementing the most cutting-edge new Enterprise Resource Planning (ERP) tool ā under a thorough OCM plan ā risks failure if end-users are not happy or comfortable using the...
Technology & Communications
OCM and End-User Training Part I: Best Practices for Organizational Change Management
What is Organizational Change Management (OCM)? The primary focus of OCM is creating a management framework to effectively implement new business processes and changes within the organizational structure. However, making a positive impact is only possible when the...
How To Transform Data Into Business Intelligence
Every day, organizations have the opportunity to gain insight into customer behavior, identify problems and opportunities, and improve efficiencies. The best way to inform these areas is through evaluating data. Gathering data can be a time-consuming and confusing...
Salesforce Expertise Provided Across Organization
A multinational medical technology company partnered with Oxford to assist with a CRM transformation. Discover how our relationship expanded to allow them to achieve their goals.Ā INDUSTRY Medical Technology SERVICES Development Business Analysis Project Management...
Standardized SAP HANA Reporting Tool
INDUSTRY Multinational Beauty Company SERVICES Project Management SKILLS SQL SAP BW/4HANA Business Objects HANA AMDPs The Challenge An American multinational beauty company wanted to deliver considerable savings as part of its annual planning process. However,...
Eight Roadblocks to a Successful ERP Implementation
When organizations start an ERP implementation without the right considerations in mind, several things can quickly go awry. To help you avoid these common pitfalls, weāve compiled a list of the eight most common roadblocks to a successful ERP implementation. Lack of...
Creating Cyber Resilience: Plan for Today, Prepare for Tomorrow
The business world is no stranger to cybersecurity concerns ā email hacks, malware, and data breaches are not new to the digital landscape. In 2007, malware Zeus was used to steal personal financial information, and 2009ās Stuxnet targeted software controlling...
On-Premise, Cloud, or Both? Four Considerations to Build Your Strategy
Speed, accessibility, scalability, cost, and security are major considerations for any organization in their quest to deliver the right IT solutions. Today, organizations are looking for ways to deliver faster services, improve product development cycles, increase...
When Retraining and Upskilling Aren’t Enough to Bridge the Skills Gap
Emerging technologies such as Artificial Intelligence (AI), robotics, cloud computing, 3D printing, and the Internet of Things are changing the very nature of how individuals work. Klaus Schwabb, executive director of the World Economic Forum, introduced the phrase...