Discover how Oxford's support helped our client consolidate their escalation and professional services support for investigative, technical, sales and billing support teams under a single managed service provider. INDUSTRY Multinational Technology Corporation SERVICES...
Technology & Communications
International Database Consolidation
INDUSTRY Solar Innovation SERVICES Big Data and Information Management Business Intelligence and Analytics Application Development SKILLS AWS Big Data Hadoop Data Governance The Challenge A leading global solar innovation firm experienced gaps in reporting and...
DevOps Enhancement for Automation Pipelines
Learn how Oxford's experts implemented a DevOps tool chain to allow our client to enhance their development process.Ā INDUSTRY Telecommunications SERVICES Thought Leadership DevOps Analysis Future State Definition DevOps Implementation Change Management SKILLS...
Meet Lisa: Global Organizational Change Management Training Consultant
Meet Lisa:Ā Lisa has spent 20 years focused on what she calls the āhuman side of technical implementationsā in regards to her role as an Organizational Change Management Training and Communication Manager on SAP Projects. She began her career in consulting when she...
35 Reasons We Love Staffing & Services
Itās our 35th anniversary, and we couldnāt be more excited. To celebrate this milestone, we wanted to take a moment to recognize how much we truly love what we do. So, we came up with a list of 35 reasons why we love working in the staffing and recruiting industry....
Onshore Operational Model for Tier One Support
INDUSTRY Telecommunications SERVICES Tier One Support Process Integration Quality Assurance Onshore Support SKILLS Customer Service Technical Support Support Analysis Help Desk Program Management The Challenge Our client decided to repatriate foreign-based Tier One...
Localization 101: Key Considerations for a Global Initiative
A companyās decision to expand into global markets is one that should not be taken lightly. Not only do the overarching strategies of the business have to align on a global scale, but each program within the localized sectors must be customized to meet the unique...
Interaction Design for Digital Experience
INDUSTRY Wireless Provider SERVICES Strategic Development Workforce Management User Experience Design Governance SKILLS UX/UI Design Interaction Design Agile Methodology The Challenge Our client required a partner who could provide the right solution to support their...
Building Security into Product Development
When it comes to security in product development, there is a lot to consider, especially now that everything from vehicles to appliances are connected to the internet. Although this connectivity is highly desirable and lucrative in the market, it also opens the door...